Question: You've been asked to support quality improvement needs as part of your operations role. Your new team defines operations improvement practices under multiple similar names

You've been asked to support quality improvement needs as part of your operations role. Your new team defines operations improvement practices under multiple similar names - including Six Sigma and TQM (total quality management).
Select (all of) the appropriate characteristics of TQM that apply:
Group of answer choices
Outside Certifications
Short term improvements
Feedback from employees
Cost-savings shortcuts
Prevention of mistakes

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