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Question $5$: House of Quality

Construct a house of quality matrix for a mousetrap. Be sure to indicate SIX $(6)$ specific customer wants that you think the gengral. public desires. Then complete the matrix to show how an operations manager might identify SEVEN $($T$)$ specific attributes that can be measured and controlled to meet those customer desires. Please use the template provided below for simplicity.

DO NOT use free hands, rough work and take pictures.

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Accessibility: Investigate

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