Zain was tasked with building a new team at a bank that would examine declining customer and employee satisfaction. Zain felt that there were many issues that had to do with some new policies from corporate and some recent management changes and doubted that any of the ideas that this team would come up with would actually be implemented. Zain's doubt in what the team could accomplish speaks to the team's ___________________. A. leadership B. climate of trust C. structure D. efficacy E. limiting group status