Zappos and it's CEO Tony Hsieh

1. What leadership traits does Tony Hsieh demonstrate at Zappos? What Aspects of his leadership can be criticized? Is his successful leadership approach transferable to other leaders or other organizations, OR is it person & situation specific?

2. Can you find examples of where House's path-goal theory of leadership can be confirmed or disconfirmed in the Zappos setting? Which examples?

3. Tony Hsieh is a big thinker, and Zappos is CLEARLY his baby. BUT he's also into philanthropy and community development activities that are taking up more of his time. Perhaps he'll come upe with other new business ideas as well? As a leadership coach, what steps would you recommend that he take to ensure that his leadership style and vision live on at Zappos long after his departure? What can a strong and secure leader like Hsieh do to ensure a positive leadership legacy?