"Zero Defect" is the objective of: Select one: O a. Quality Control O b. Quality Management . O d. Quality Assurance Motivating team members could be achieved through: Select one: O a. Being optimistic O b. High incentives O c. Celebrate project's completion O d. Envision the results Project management information system is used to: Select one: O a. Develop project plan O b. Take effective decision O c. Create teamwork O d. Reduce losses Initiating contact with potential customers is considered as a strategy to: Select one: O a. Satisfy the customer b. develop pre-proposal c. Risk analysis d. Submit proposal on time