Zoeys Cosmetics Mini Case Tutorial #3 (Chapter 4)

Zoeys Cosmetics is one of the largest suppliers of cosmetics products at Clock Tower Plaza in Half-Way Tree, St. Andrew since December 2018. Zoeys has three full-time and two part-time employees. The store caters to female of all ages specializing in perfume, face, hair and body products. The mission of Zoeys is to sell products of the highest quality, at the lowest cost in the market.

The employees are asked to do multiple tasks by Zoey Wilson, Managing Director on a daily basis. The employees are confused and often times disgruntled because they are uncertain about their main duties and responsibilities. Zoeys has been operating without written job descriptions and job specifications since its inception. The employees are also required stand at all times during their working hours from 8:00 am 8:00 pm (Monday to Saturday).

REQUIRED: You were hired by the Jamaica Business Development Corporation as a HR consultant to assist Zoeys Cosmetics.

1. Do you agree that job descriptions and specifications are necessary at Zoeys Cosmetics? Give

three justifications for your answer.

2. Describe to Zoeys Cosmetics how job analysis provides information useful in recruitment

and selection, compensation, and performance appraisal.

3. Outline the steps involved in conducting a job analysis.

4. Differentiate between a job description and job specification to Zoeys Cosmetics.

5. Explain four job analysis data collection methods that could be used at Zoeys

Cosmetics. Justify your response.

6. Give one advantage and one disadvantage for each data

collection method.

7. Outline one advantage and one disadvantage for each data collection methods mentioned

above.

8. Evaluate the competency-based job analysis model and benefits of using it.

9. Explain the difference between job enlargement and job enrichment.

10. Write short notes on the following section of a job description.

Job identification

Job Summary

Relationship

Responsibilities and Duties

Standard of Performance

Working Conditions