3. Which appraisal problems from Chapter 9 would help to explain the fairness and accuracy issues that sometimes arise in the company s appraisals? Performance appraisal can be performed both by employees and by their supervisors.

The online clothing retail company Hautelook conducts evaluations by both a formal and an informal process. Informal evaluations can happen at any time during the year, whereas formal evaluations are in January, with an informal mid-year review in July. Hautelook has an informal culture, where managers have an open-door policy and employees are encouraged to have regular discussions with managers as to their performance, as well as to self-evaluate their own performance continually.

Hautelook rewards employees in various ways, such as by recognition, raises, bonuses, and promotions. Filling positions by internal promotion is strongly emphasized, and employees are encouraged to think about how they might advance their position in the company in the future