1. What do you think about the methodology used to gather the data for this case? Explain...

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1. What do you think about the methodology used to gather the data for this case? Explain your answer.

2. “The first challenge is Differentiation and Relevance.” Why is this true for retailers of all types and sizes? Why will this be even more difficult in the future?

3. “A second challenge is Physical/Virtual Balance.”Why is this true for retailers of all types and sizes? Why will this be even more difficult in the future?

4. What are the pros and cons of optimistic planning about the growth of online revenues?

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Retail Management A Strategic Approach

ISBN: 978-1292214672

13th Global edition

Authors: Barry Berman, Joel R. Evans, Patrali Chatterjee

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