1. How do the operating systems used by Strauss Communications contribute to its overall competitive position? 2....

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1. How do the operating systems used by Strauss Communications contribute to its overall competitive position?

2. What statistical methods could be employed to enhance the service offered by the firm?

3. What factors of quality management does Strauss Communications employ?

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Small Business Management Launching and Growing New Ventures

ISBN: 978-0176532215

6th Canadian edition

Authors: Justin Longenecker, Leo Donlevy, Terri Champion, William Petty, Leslie Palich, Frank Hoy

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