Question: =+2.1. Figure 2.1 places the three software engineering layers on top of a layer entitled A quality focus. This implies an organizational quality program such
=+2.1. Figure 2.1 places the three software engineering layers on top of a layer entitled "A quality focus." This implies an organizational quality program such as total quality man-
agement. Do a bit of research and develop an outline of the key tenets of a total quality management program.
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