Question: 2 Operators on an assembly line are having difficulties when mounting electronic components onto a printed circuit board. The difficulties include: undersized holes in the

2 Operators on an assembly line are having difficulties when mounting electronic components onto a printed circuit board. The difficulties include: undersized holes in the board, absence of holes in the board, oversized wires on components, component wires snapping on bending, components longer than the corresponding hole spacing, wrong components within a batch, and some other less frequent problems.

Design a simple tally chart which the operators could be asked to use in order to keep detailed records.

How would you make use of such records?

How would you engage the interest of the operators in keeping such records?

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