1. What was the difference in the way Scott and Perez viewed the problem in this case?...

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1. What was the difference in the way Scott and Perez viewed the problem in this case?

2. How did the initial problem definition affect the approach to, and solution of, the problem?

3. How does this case illustrate any advantages or disadvantages of group decision making?

4. List some ways Scott can apply what he learned from this situation to continue improving the quality and productivity of sales.

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ISBN: 978-0133884869

8th edition

Authors: Stephen P. Robbins, David A. DeCenzo, Robert M. Wolter

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Question Posted: Jun 11, 2019 10:46 AM

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1. What was the difference in the way Scott and Perez viewed the problem in this case?...

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1 Scott saw the problem as a lack of productivity because the sales force was inefficient ...View the full answer

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