Question: 3.9 Sally Lee, the engineering manager, delegates tasks as a good manager should. However, Mark Hayes, the engineering director, has the bad habit of calling

3.9 Sally Lee, the engineering manager, delegates tasks as a good manager should. However, Mark Hayes, the engineering director, has the bad habit of calling up Sally unexpectedly to get detailed reports on various ongoing activities in Sally’s department. Sally does not want to hold daily staff meetings in order to satisfy Mark’s information needs because Sally Table 3.A1 Distribution of Employees Department Number of Employees A 3 B 7 C 4 D 6 E 9 is quite certain that asking her professional staff to stand by and make daily reports will definitely be counterproductive, as all of them are known to prefer independence. What should Sally do? 3.10 In an organization offering a dual-ladder career progression system, technically trained people may opt to progress along a technical ladder instead of the traditional managerial ladder. How does this work?

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