Question: =+Does this step require an actual decision (e.g., Do we want to accept this customers order?), or is it a simple checking activity (e.g., Is

=+Does this step require an actual decision (e.g., “Do we want to accept this customer’s order?”), or is it a simple checking activity (e.g., “Is the inventory in stock?”)? If it is a checking activity, can it be automated or eliminated? Is it redundant?

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