Question: At one time, most software applications came with a thick users' manual. Many of these users manuals have disappeared in favor of sophisticated online help

At one time, most software applications came with a thick users' manual. Many of these users manuals have disappeared in favor of sophisticated online help systems and tutorials. If you are a systems designer designing the help system for a new application, what are some of the important considerations to keep in mind?

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When designing a help system for a new application several important considerations should be kept in mind to ensure it effectively assists users and enhances their overall experience 1 UserCentered D... View full answer

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