1. List all the registration system stakeholders. How is each group affected?
2. Interviews can be time-consuming and expensive. What are your specific goals, and how would you justify a series of interviews?
3. During the interviews, what types of questions will you use, and why? Develop at least five sample questions and explain how each question will help you achieve your objectives.
4. What are the advantages and disadvantages of open-ended, closed-ended, and range-of-response questions?

The school is considering a new system to speed up the registration process. As a member of Westwood’s IT team, you will interview stakeholders affected by the registration process.