Question: 10.2 List and describe the five steps of group problem solving (reflective thinking). Although there is no single series of steps that will ensure high

10.2 List and describe the five steps of group problem solving (reflective thinking).

Although there is no single series of steps that will ensure high performance, five classic steps can help groups organize the problem-solving process: (1) identify and define the problem, (2) analyze the problem, (3) generate creative solutions, (4) select the best solution, and (5) take action.

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