Analyze the costs and benefits of using e-mail presented in Table 9.3. Why are the employees’ and managers’ responses different?

Transcribed Image Text:

TABLE 9.3. Unethical Practices in the Workplace Action The right of a company to monitor employee e-mail The right of an employee to send and to receive personal e-mail during working hours The right of a company to monitor employees 39% (5 % higher) using video cameras The right of a company to monitor voice mail The right of a company to examine an employee's locker or work areas The right of an employee to use the Internet for personal use during working hours Percentage Finding Action Seriously Unethical Managers 33% Employees 44% (11% higher) 50% (8% higher) 47% [6% higher] 45% 58% (2% higher) 34% 42% 41% 50% [5% higher) 56%