Sue Ryan left the corporate world to open her own business, Camp Bow Wow, to enjoy-and pass on-the better managerial practices that she'd encountered in her career. Her strategy for managing her business is to mentor and develop other managers to help her.
1. How does Sue Ryan perform the three basic managerial roles-interpersonal, informational, and decision making-in her role at Camp Bow Wow?
2. How do Candace Stathis and Sue Ryan apply the four critical managerial skills-technical, interpersonal, conceptual, and diagnostic-in their roles at the company? Which of these skills do you think is most important skill for a manager at Camp Bow Wow and why?
3. How do Ryan and Stathis balance the three levels of business outcomes-individual, group and team, and organizational? How would each manager rank the importance of the three outcomes? Why are their rankings likely to be the same or different?