Suppose you are going to have a prescription filled at a local pharmacy'. Referring to the dimensions

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Suppose you are going to have a prescription filled at a local pharmacy'. Referring to the dimensions of service quality, for each dimension, give an example of how you would judge tire quality' of the service.
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Operations Management

ISBN: 978-0071091428

4th Canadian edition

Authors: William J Stevenson, Mehran Hojati

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