Communicating Respectfully In Todays Workplace A Competency Based Approach Integrating Oral Communication And Listening With Interpersonal Workbooks For Structured Learning(1st Edition)

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Book Price $0 : Winner - 2023 Global Book Awards: BRONZE MEDAL / Communication & Social SkillsRespectful Communication Is Crucial For Fostering A Happy And Successful Work Environment. Even Though Most Workplace Disrespect Goes Unnoticed, It Has A Detrimental Effect On Everyone. According To Surveys, Rudeness Is A Severe Problem, And 78 Percent Of Those Polled Believed Things Have Become Worse Over The Previous Ten Years (Kantor). The Price In Terms Of Cash Is Probably Higher Than The Price Of Workplace Stress, Which Is Estimated To Cost Over $200 Billion Annually In One Study (Loden).Communication Is An Essential Aspect Of Any Workplace, And It’s Important To Strive For Respectful And Inclusive Communication That Promotes Collaboration, Productivity, And Positive Relationships. As You Complete This Workbook, Consider How You May Apply The Concepts To Your Job While Keeping In Mind The Words Of Theo Gold, Author Of The Communication Bible, “Communication Is Your Ticket To Success, If You Pay Attention And Learn To Do It Effectively.”After Completing This Workbook, You Will Be Able To:Describe What Is Meant By Respectful Communication And Why It Is Essential In Work Environments.Identify Conditions That Might Contribute To A Climate Of Disrespect And What You Can Do To Stop This From Happening.Define Respect, Cultural Competence, And The Terminology Associated With Appreciation For Individual Differences.Explain How Understanding Individual And Cultural Differences Are Inextricably Tied To Employee Engagement And An Organization’s Bottom Line.Describe Behavior That Promotes Positive Interactions In Difficult And High-stress Situations.10 Key Concepts To MasterConsider The Relationship Between Culture And Communication Compare Cultural Correctness And Political Correctness Recognize Communication Is Filtered By Cultural Perspective Become Familiar With Terminology Recognize Individual Differences In The Workplace Promote Civility Promote Inclusive Communication Respect The People You Work With Remain Respectful In Stressful Situations Realize Cultural Competence Is Tied To The Bottom Line Structured Learning All Our Workbooks Align With Our Research-based Competency Model. The Model, Which Is Rooted In Work By The U.S. Department Of Labor And Others, Gives You A Framework For Structured Learning By Helping You Identify And Develop Specific Competencies.Competencies Are Sets Of Skills, Knowledge, Attitudes, And Behaviors That Are Observable And Measurable. Our Model Has 35 Competency Dimensions Associated With Successful Performance In Leadership And Professional Roles. Competencies Are Clustered Into Five Domains That May Overlap.This This Communicating Respectfully In Today’s Workplace Workbook Focuses On The Competency Areas Of Oral Communication And Listening, Interpersonal Relationship Building, And Managing Diversity. The Workbook Content Is Primarily Associated With The Professional Competence Cluster Or Domain. For More Information Or Visit: Www.centrestar.comBest Of All? You Can Take Any Course:Online At Your Own Pace Through Centrestar And Earn CEUs Or PDHs: Www.centrestar.comSelect Workbook Materials Through Amazon And Conduct Your Own Customized Inhouse TrainingArrange To Have Any Or All Sessions Instructor Led Via Remote Platform For Your Organization By The Pennsylvania College Of Technology: Call: 570.327.4775 Or Email: Workforce@pct.edu See more