Question: The accounting system for Amaldi Co. reflected the following quality costs for 2009 and 2010: a. Which of these are costs of compliance, and which

The accounting system for Amaldi Co. reflected the following quality costs for 2009 and 2010:

a. Which of these are costs of compliance, and which are costs of noncompliance?
b. Calculate the percentage change in each cost and for each category.
c. Discuss the pattern of the changes in the twocategories.

Customer refunds for poor product quality Fitting machines for mistake-proof operations Supply chain management activities Waste disposal Quality training Litigation daims for product defects 2009 $24,000 9,400 8,000 44,000 28,000 72,000 2010 $18,000 13,800 10,000 36,000 30,000 56,000

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