The Department of Transportation of a large city is planning an advertising campaign that encourages people to

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The Department of Transportation of a large city is planning an advertising campaign that encourages people to switch from private cars to mass transit. Give examples of how the department can use the following strategies to change commuters’ attitudes:
(a) Changing the basic motivational function;
(b) Changing beliefs about public transportation;
(c) Using self-perception theory; and
(d) Using cognitive dissonance.
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Consumer Behavior

ISBN: 978-0135053010

10th edition

Authors: Leon G. Schiffman, Leslie Lazar Kanuk

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