The Dorben Company is using the work sampling technique to establish standards in its typing pool section.

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The Dorben Company is using the work sampling technique to establish standards in its typing pool section. This pool has varied responsibilities, including typing from tape recordings, filing, Kardex posting, and copying. The pool has six typists who work a 40 hour week. Seventeen hundred random observations were made over a four-week period. During the period, the typists produced 9.001 pages of routine typing. Of the random observations, 1,225 showed that typing was taking place. Assuming a 20 percent allowance and an adjusted performance rating factor of 0.85, calculate the hourly standard per page of typing.

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Niebels Methods, Standards and Work Design

ISBN: 978-0073376318

13th edition

Authors: Andris Freivalds, Benjamin Niebel

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