Question: The IT team at Game Technology is working on implementation strategies for the new Customer Contact Care system (C3). You are assigned to help with

The IT team at Game Technology is working on implementation strategies for the new Customer Contact Care system (C3). You are assigned to help with a structure chart, and to prepare a video tutorial about changeover methods. Before you start, you plan to review Chapter 11 of your textbook, including the Video Learning Session on structure charts.

A. Create a structure chart using the information shown in the table.
B. Using the examples in the chapter, prepare a text narrative for each of the slides shown. Also include notes for the video developer and the narrator.

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A B Note to video developer Can we animate the curved arrows so they rotate slowly during the narration Note to narrator Pause briefly after each bull... View full answer

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