The probability mass function of the number of calls taken by a switchboard within 1 minute is

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The probability mass function of the number of calls taken by a switchboard within 1 minute is given in Figure 2.77.
The probability mass function of the number of calls taken

(a) Compute and sketch the cumulative distribution function of the number of calls taken within a minute.
(b) What is the expected number of calls taken within a minute?
(c) What is the variance of the number of calls taken within a minute?
(d) If the numbers of calls taken in two different minutes are independent, what are the expectation and variance of the number of calls taken within one hour?

Distribution
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