The 'Real life on page 623 explains how IAG develops its balanced scorecard. A table is provided

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The 'Real life on page 623 explains how IAG develops its balanced scorecard. A table is provided that includes the five perspectives, the objectives and some performance measures.

Required:

1. Use each of the objectives to develop a strategy map.

2. Draw a diagram similar to the one in Exhibit 14.4 to explain any cause and effect linkages between performance measures?

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Management Accounting

ISBN: 9781760421144

7th Edition

Authors: Kim Langfield Smith, Helen Thorne, David Alan Smith, Ronald W. Hilton

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Question Posted: Nov 01, 2017 06:08 AM

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The 'Real life on page 623 explains how IAG develops its balanced scorecard. A table is provided

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