Question: TSA security agents at the security gate at the Tri-Cities Regional Airport are able to check passengers and process them through the security gate at

TSA security agents at the security gate at the Tri-Cities Regional Airport are able to check passengers and process them through the security gate at a rate of 50 per hour (Poisson distributed).
Passengers arrive at the gate throughout the day at a rate of 40 per hour (Poisson distributed). Determine the average waiting time and waiting line.

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