What contributions to the quality movement is Philip B. Crosby known for?

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Quality Management for Organizational Excellence Introduction to Total Quality

ISBN: 978-0133791853

8th edition

Authors: David L. Goetsch, Stanley Davis

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Question Posted: Oct 29, 2015 04:02 AM

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What contributions to the quality movement is Philip B. Crosby known for?
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What contributions to the quality movement is Philip B. Crosby known for?

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Philip B Crosby is best known for his advocacy of zeroeffects management and prevention as opposed t...View the full answer

Quality Management for Organizational Excellence Introduction to Total Quality

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