What could be included in an effective opening and closing of a claim or complaint letter?

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Business Communication Process and Product

ISBN: 978-0324542905

6th Edition

Authors: Mary Ellen Guffey

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Question Posted: Jan 19, 2012 04:38 AM

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What could be included in an effective opening and closing of a claim or complaint letter?

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The opening should begin with a complimen...View the full answer

Business Communication Process and Product

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