What is a buffer? Name five or more techniques to buffer the opening of a bad-news message.

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Business Communication Process and Product

ISBN: 978-0324542905

6th Edition

Authors: Mary Ellen Guffey

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Question Posted: Jan 19, 2012 04:39 AM

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What is a buffer? Name five or more techniques to buffer the opening of a bad-news message.

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A buffer is a device to reduce shock or ...View the full answer

Business Communication Process and Product

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