What is meant by value-added services? Why are these services considered essential in a customer success program?

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Supply Chain Logistics Management

ISBN: 978-0078024054

4th edition

Authors: Donald Bowersox, David Closs, M. Bixby Cooper

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Question Posted: Aug 22, 2015 03:35 AM

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What is meant by value-added services? Why are these services considered essential in a customer success program?

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Value added services refer to the unique and specific activities that firms ca...View the full answer

Supply Chain Logistics Management

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