What is total quality management? What are the major characteristics of TQM?

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Management

ISBN: 978-1111969714

11th edition

Authors: Ricky W. Griffin

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Question Posted: Sep 22, 2015 09:18 AM

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What is total quality management? What are the major characteristics of TQM?

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Total Quality Management is an organizationwide commitment to making quality a top priority f...View the full answer

Management

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