What role did Butlers IS department play? As CIO Kincaid looked back over the past 12 months,

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What role did Butler’s IS department play?

As CIO Kincaid looked back over the past 12 months, he took pride in the fact that Butler University had taken a major step forward with a network capability for the twenty-first century—the convergence of its data and voice networks. Yet the choices that had been made in the past year were not for the “faint of heart”: his IT organization had taken on a lot more in-house responsibility for voice communications than in the past at a time in which network security risks were heightened concerns. This also meant 24/7 visibility for the telephony staff people who for the first time were working alongside their data network counterparts.

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Managing Information Technology

ISBN: 978-0132146326

7th Edition

Authors: Carol Brown, Daniel DeHayes, Jeffrey Hoffer, Wainright Marti

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