Why do some firms measure customer profitability? In what situation(s) would a firm not want to measure

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Why do some firms measure customer profitability? In what situation(s) would a firm not want to measure customer profitability?

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Cost Management Accounting and Control

ISBN: 978-0324559675

6th Edition

Authors: Don R. Hansen, Maryanne M. Mowen, Liming Guan

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