Why do waiting lines form at a service facility even though there may be more than enough

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Why do waiting lines form at a service facility even though there may be more than enough service capacity to meet normal demand in the long run?

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Operations Management Creating Value Along the Supply Chain

ISBN: 978-0470525906

7th Edition

Authors: Roberta S. Russell, Bernard W. Taylor

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Question Posted: Jan 08, 2013 04:36 AM

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Why do waiting lines form at a service facility even though there may be more than enough

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Waiting line is used to understand queues and to reach solutions to eliminate them Companies a...View the full answer

Operations Management Creating Value Along the Supply Chain

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