You need to read the case study "A Comparative Analysis of Utility Rate Forecasting: The Cape Coral Experience1"
After reading this case, what processes would you implement if you were the business manager for Cape Coral?
2. What implications does the failure of the utility rate study in 1995 have for the city in regards to immediate impact?
3. What were the problems with the initial forecast, and what would you suggest to improve the forecast for future rate studies?
4. What would you suggest that the city do for the future? How can this problem be avoided?