Your assignment is to analyze the data collected by Dr. Bay. In particular, you should
1. Describe how Dr. Bay can use the data.
2. Suggest ways in which the administrative assistants’ jobs can be changed to make better use of their time and be more supportive to the faculty.
3. Suggest ways the faculty can change work habits to reduce the burden on the administrative assistants.
4. Consider other alternatives to reduce the strain on the administrative assistants.

Dr. Woodrow Bay, chairperson of the Decision Sciences Department in the College of Business Administration, sat at his desk pondering his latest predicament. For the last 45 minutes at the faculty meeting, faculty members complained about poor administrative support. Numerous examples of unavailable administrative assistants were given. As the professors left, one muttered, “There are universities that provide plenty of administrative support; maybe it is time to update our resumes.”
Dr. Bay knew this to be true and that these professors could easily leave for another university given the current job market. He needed to determine whether their perceptions regarding inadequate administrative support were justified.