Question: Your firm just decided to outsource to India such back-office operations as accounting and basic finance functions. Unclear on how to proceed, management has asked

Your firm just decided to outsource to India such back-office operations as accounting and basic finance functions. Unclear on how to proceed, management has asked you to find candidate suppliers in India. As a first step, you decide to check the online Yellow Pages (such as www.yahoo.com or www.superpage.com) and search for appropriate Indian firms. Find three firms in India that specialize in business-process outsourcing and examine their Web sites. Describe and compare the business-process services that each firm provides. What selection criteria should you use? Which firm seems most qualified and reputable for providing outsourcing of business-process services?

Step by Step Solution

★★★★★

3.33 Rating (162 Votes )

There are 3 Steps involved in it

1 Expert Approved Answer

Step: 1 Unlock

Here are the results for one example firm Telegenisys Customer Support Telemarketing Transaction Pro... View full answer

Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock

Step: 3 Unlock

Document Format (1 attachment)

218-B-B-C-I-B (269).docx

120 KBs Word File

Students Have Also Explored These Related Business Communication Questions!

The Old English Garden Shop is a retail store that sells garden equipment, furniture, and supplies. Its credit purchases and purchases returns and allowances for July are listed below. The general...

Management has asked you to prepare a variance report and reconcile the budget and actual result. Management believes that a flexible budget may be helpful in understanding the variances.

A client has asked you to find the pressure change in a pumping station. The outlet from the pump is 20 ft above the inlet. A Newtonian fluid is being pumped at steady state. At the inlet to the pump...

Use a Web source, such as Yahoo! Finance or www.Nasdaq.com to obtain the current stock price of Gogo Inc. What has happened to the price of the stock over the last 6 months? Given the risk, what...

Good Hopes for Global Outsourcing Good Hope Hospitals of California, Inc. (Good Hope) is a chain of nine hospitals in or near Los Angeles, San Diego, and San Francisco. Founded in 1976, Good Hope is...

In this milestone, you will draft the remaining subsections of Section III (I and J) as well as Section IV of the final project regarding the fraud case Crisis atthe Mill: Cash Flow Forecasting...

Can someone please assist me with the first section of this?The case study provides very general information and I want to make sure that I get the foundation for the rest of the paper correct!!Thank...

Examine the company's financial statements. perform ratio analysis and explain which results may indicate fraud \fFor the exclusive use of A. Testa, 2016. IN1030 Crisis at the Mill: Weaving an Indian...

S w W11594 FROM IN-HOUSE TO JOINT R&D: THE WAY FORWARD FOR NOKIA DENMARK PhD student Marcus Mller Larsen and Professor Torben Pedersen wrote this case solely to provide material for class discussion....

Question: A short Business Review/Article Analysis for "The Emergence and Evolution of the Multidimensional Organization." (overview/analysis of major points) The Emergence and Evolution of the...

Assume a 3-year, $1,000 par value corporate bond is currently trading for $959.53. The bond has a coupon rate of 4% (paid once per year) and a yield to maturity of 5.50%. Calculate the duration for...

Suppose you are the owner of the only widget store in town. You purchase your widgets from the manufacturer at $50 apiece. Inside your store, you charge a single price for widgets; you can also...

I f f ( x ) = 7 x + 6 7 x + 6 , find: f ' ( x ) = f ' ( 5 ) =

Describe two instances where performance pressure can lead to unethical behavior by employees in the effort to meet company goals. Propose two suggestions that Human Resource Management can take to...

The Lighting division of Ibex Office Furniture needs 1,200 units of a leaded-glass lamp shade from the fabricating division. The company has a policy of negotiated transfer prices. The fabricating...

A company has a $1,000,000 bond issue outstanding with unamortized premium of $10,000 and unamortized issuance cost of $5,300. What is the book value of its liability? If an affiliate purchases half...

Refer to the organization chart for Rocky Mountain General Hospital given in the preceding problem. Ignore the rest of the data in that problem. The following table shows the cost allocation bases...

After designing your company, design a set of performance reports for the subunits you identified in your chart. Make up numbers for the performance reports, and show the relationship between the...

106. Which of the following statements is correct concerning internal control in an electronic data interchange (EDI) system? a. Preventive controls generally are more important than detective...

Discuss the role of gift-giving in high context societies.

If you are a Mexican who has just accepted a short-term assignment in Ireland, what are some of the expectations you may have about Irish behavior, drawing on Hofstede's cultural dimensions?

If you had the choice of sending either an American or a Mexican, both equally qualified and at about the same level and in the same functional areas, to Japan for a three year assignment, why might...

Use the following information in answering questions 1 and 2 below. On April 5, the approximate yield for security A was 7.67%. The yield for security B on the same date was 6.09%. 1. The absolute...

using c++ for cygwin softeware Give user choices 1-7. If the user input other than 1-7, keep asking. Choices: 1. Transpose a 3x3 matrix Input :a 3x3 matrix Output print the 3x3 matrix and the...

View Policies Current Attempt in Progress Your brother has asked you for a loan and has promised to pay you $7,100 at the end of three years. If you normally invest to earn 8.50 percent per year, how...