Zappos, the world's largest online shoe retailer, discusses its commitment to social responsibility and to ethical behavior. Developing employee activities and long-term relationships with charitable organizations allows Zappos to ingrain the importance of helping the greater good into its organizational culture. Zappos culture also guides its employees to make ethical decisions. To learn more about Zappos, review the company blog with the Ethics and Social Responsibility and response to the following questions:
1. Does Zappos employ a societal marketing orientation, or is it just a company that has a large amount of corporate giving?
2. How is Zappos using this website to practice Corporate Social Responsibility?
3. At which level of the pyramid of corporate social responsibility is Zappos operating? Why?
4. At which level of morality does Zappos appear to operate? Why?