Question: 1. According to this case study, what is an upcoming key technology that will be used in retail stores to improve customer service? 2. What

1. According to this case study, what is an upcoming key technology that will be used in retail stores to improve customer service?
2. What is the name of the device used by Ahold USA's Stop & Shop retail stores?
3. What will be the role of smartphones in the future of shopping?

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