Question: 1. How did Infinity P&C improve customer service with data mining? 2. What were the challenges, the proposed solution, and the obtained results? 3. What

1. How did Infinity P&C improve customer service with data mining?
2. What were the challenges, the proposed solution, and the obtained results?
3. What was their implementation strategy? Why is it important to produce results as early as possible in data mining studies?

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