1. Identify the bottleneck activity, and show how capacity can be increased by using only two pharmacists...

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1. Identify the bottleneck activity, and show how capacity can be increased by using only two pharmacists and two technicians.
2. In addition to savings on personnel costs, what benefits does this arrangement have?

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Service Management Operations Strategy Information Technology

ISBN: 978-0077841201

8th edition

Authors: James Fitzsimmons, Mona Fitzsimmons, Sanjeev Bordoloi

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Question Posted: Aug 22, 2015 07:14 AM

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1. Identify the bottleneck activity, and show how capacity can be increased by using only two pharmacists...

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1 Activities 1 Receive prescriptions 2 Type labels ...View the full answer

Service Management Operations Strategy Information Technology

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