1- Review the SHRM Foundation Effective Practice Guidelines titled Leading Effective Change: A Primer for the HR Professional. The report is located in the Doc Sharing file folder in Pearson Learning Studio. In particular, read over the material addressing the Kubler-Ross Change Curve prescriptive change model.
2- Locate, download, and read one academic journal article and one website resource that provide additional detail on the Kubler-Ross Change Curve prescriptive change model. The website source can be an electronic journal, a popular magazine or newspaper, professional organization or management website. Do not include blogs or Wikipedia or other such sources in your research citations.
3- Locate, download, and read one academic journal article and one website resource that provide additional detail on the Kouzes and Posner Leadership Challenge model. The website source can be an electronic journal, a popular magazine or newspaper, professional organization or management website.
4- Review the opening vignette ENTER THE WORLD of BUSINESS: "Working at the Internal Revenue Service: A Taxing Experience". Also review the closing comments to the vignette-A LOOK BACK: "Job Satisfaction, Retention, and the IRS,"
5- Job Satisfaction, Retention, and the IRS. Summarize the IRS case and answer the following questions:
a- Organizational Crisis and Managing Involuntary Turnover. "In what ways does an organizational crisis like that faced by the IRS make it easier for firms to manage involuntary turnover?"
b- Organizational Crisis and Managing Voluntary Turnover "In what ways does an organizational crisis like that faced by the IRS make it more difficult for firms to manage voluntary turnover?" (Noe et al., 2017, p. 449; italics added for emphasis).
c- Role of Employee Attitude Surveys "What role can employee attitude surveys play in maintaining a loyal and engaged workforce? What are some of the challenges of getting accurate and reliable information from employees...?".
6-Kubler-Ross Change Curve Model. Based on your research and reading, describe the Kubler-Ross Change Curve prescriptive change model, and answer the following questions: a. Use of the Kubler-Ross Change Curve Model.. Identify how the Kubler-Ross Change Curve model may be used in an organizational setting to positively affect change. b. Why the Kubler-Ross Change Curve Model might be Beneficial for the IRS. Explain why the Kubler-Ross Change Curve model might be beneficial for IRS in their efforts to affect change with an emphasis on increasing job satisfaction and retention of high performing, knowledgeable workers.
7- Bridges' Managing Transitions Model. Based on your research and reading, describe Bridges' Managing Transitions model, and answer the following questions:
a- Use of Bridges' Managing Transitions Model. Identify how the Bridges' Managing Transitions model may be used in an organizational setting to positively affect change.
b- Why the Bridges' Managing Transitions Model might be Beneficial for the IRS. Explain why the Bridges' Managing Transitions model might be beneficial for IRS in their efforts to affect change with an emphasis on increasing job satisfaction and retention of high performing, knowledgeable workers.
8- Selected Change Model for Improved Job Satisfaction and Retention at the IRS. Select only one of the prescriptive change models-either the Kubler-Ross Change Curve model or the Bridges' Managing Transitions Model-to describe in specific detail the process that the IRS could take to affect positive change with an emphasis on job satisfaction and retention of high-performing, knowledgeable workers.