1. This case study describes various ways that companies try to manage workplace stress. In terms of the types of stress management strategies described in this chapter, which approaches are applied most and least often?
2. What stress outcomes are mentioned in this case study? What stressors are noted in association with these stress outcomes?
3. Some of the stress problems described in this chapter relate to winning or losing in performance management. Why would the risk of failing to achieve performance goals result in such serious stress outcomes?

Mark Ostermann had been working in the Chicago office of Boston Consulting Group for less than a year when he attracted the attention of the Red Zone police. Ostermann’s infraction: working too hard. He had been putting in 60-plus-hour weeks for a month and a half straight, and his colleagues were worried he was burning out. Now his bosses were stepping in to get Ostermann the help he needed.