1. What are the responsibilities of each party-the customer, the store, and the delivery firm-in this situation?...

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1. What are the responsibilities of each party-the customer, the store, and the delivery firm-in this situation?

2. From an ethical standpoint, in what ways is the store manager's action right? In what ways is it wrong?

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Business Essentials

ISBN: 978-0134129969

11th edition

Authors: Ronald J. Ebert, Ricky W. Griffin

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