1. What immediate measures would you take to resolve the problem?
2. How would you produce the appropriate product as soon as possible?
3. Who should you call first, if anyone, to alleviate the problem?
4. What can you do to always have enough product on hand?
5. Is it important to have a backup plan for a situation like this? If so, what would it be?
It is 9: 30 Friday morning at The Pub. Product is scheduled to be delivered at 10: 00. Sally specifically ordered an exceptional amount of food for the upcoming weekend because she is projecting it to be a busy holiday weekend. Sally receives a phone call at 10: 30 from J& G Groceries, stating that they cannot deliver the product until 10: 00 A. M. on Saturday morning. She explains to the driver that it is crucial that she receives the product as soon as possible. He apologizes; however, it is impossible to have delivery made until Saturday morning.