1. What other things might Starbucks have done to make sure their employees were fairly treated when they closed their stores?
2. If you were in charge of Starbucks’ restructuring effort, how would you try to get employees to buy into the changes you are making to their jobs and duties?
3. How might Starbucks change its structure to accommodate the huge growth they expect in China while at the same time avoiding the mistakes they had in the United States?