Question: 1. What role does innovation play in managing an organization's operations? 2. Describe the operations management issues that the Dreamliner team faced. Could these issues

1. What role does innovation play in managing an organization's operations?
2. Describe the operations management issues that the Dreamliner team faced. Could these issues have been avoided? Why or why not?
3. Is a global network of suppliers the future of operations management? Discuss.
4. What other lessons about operations management can you see in this story?

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