1. What suggestions can you make to Margot about overcoming cross-cultural communication barriers? 2. What might be...

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1. What suggestions can you make to Margot about overcoming cross-cultural communication barriers?
2. What might be the factor or factors contributing to any errors Margot might be making in terms of cross-cultural communication?
3. To what extent do you think the three staff members mentioned above are being too harsh in judging Margot's attempts at establishing rapport?
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